Last updated: August 20, 2026

Who we are

Our website address is: https://optimizedseniorliving.com.

This privacy notice discloses the privacy practices for our website. This privacy notice applies solely to information collected by this website. It will notify you of the following:

What personally identifiable information is collected from you through the website, how it is used, and with whom it may be exchanged. What choices are available to you regarding the use of your data. The security procedures in place to protect the misuse of your information.

For families opting in to tours and providing their information: no mobile user information will be disclosed to external entities for advertising or promotional objectives. However, the policy permits the transfer of data to support service providers, such as customer care representatives. All other use case scenarios prohibit the dissemination of text messaging originator opt-in data and consent information; this sensitive information will remain strictly confidential and will not be divulged to any external parties.

Information Collection and Use

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via our forms, email, or other direct contact from you. We will not distribute or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not exchange your information with any external organization outside of our facility, other than as necessary to fulfill your request, e.g., to provide services for you. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Analytics and Advertising Tools

We use analytics and advertising tools including Google Analytics, the Meta Pixel, and the Google Ads tag. These tools use cookies and similar technologies to collect information about your device and how you use our site — such as your IP address, browser type, the pages you visit, and identifiers these platforms use to recognize your device or account. We use this information to understand how our site is used and to measure and improve our advertising. We do not send the answers you give in our pricing or care questionnaires to these advertising platforms, and we do not build advertising audiences based on care needs or health-related information. For details on what these platforms collect and your choices, please review the privacy policies of Google and Meta. To request the personal data we hold about you, contact us using the information below.

Information You Share About Care Needs

Some of our forms ask about the care situation of you or your loved one — for example, the level of care you are looking for or the challenges your family is facing. We ask these questions for one purpose only: to help us match your family with the right home and prepare accurate pricing and tour information. This information is stored in our customer management system, is shared only with the OSL team members who assist your family, and is never sold, and never shared with advertising platforms. You may ask us to delete this information at any time using the contact information below.

Calls and Text Messages

If you provide your phone number through one of our forms, we may call or text you about your inquiry, pricing request, or tour scheduling, including appointment confirmations and reminders. Consent to receive text messages is not a condition of receiving care or services. Message and data rates may apply, and message frequency varies. You can opt out of text messages at any time by replying STOP, or get help by replying HELP. Please see our Terms & Conditions for full messaging terms.

Job Applicants

If you apply for a position with us, the information you submit (such as your name, contact information, and work history) is used solely to evaluate your application and contact you about employment opportunities. It is reviewed by our hiring team, shared with our payroll/HR service providers as needed to process your application, and is not used for marketing or shared with advertisers.

Referrals

If you refer a friend or family member to us, we use the information you share about them only to follow up on the referral. We ask that you only share another person’s information with their knowledge. The referred person may contact us at any time to see, correct, or delete the information we hold about them.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website: See what data we have about you, if any. Change/correct any data we have about you. Have us delete any data we have about you. Express any concern you have about our use of your data.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Cookies set by the analytics and advertising tools described above may be linked to information those platforms hold about you; see the Analytics and Advertising Tools section for details.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, customer service or to provide requested information) are granted access to personally identifiable information.

The computers/servers in which we store personally identifiable information are kept in a secure environment. If you are visually impaired or need help navigating the site, please contact us at: admissionsosl1@gmail.com